Jenny Eaglestone
Jenny is an EAAP (European Association for Aviation Psychology) Board member, accredited Aviation Psychologist, and a senior consultant with the Royal Netherlands Aerospace Centre (NLR). She holds a Master’s degree in Social and Organizational Psychology from Utrecht University, and a post-master degree in psychological selection.
At NLR Jenny specializes in selection and training in both civil and military aviation. Her work there comprises of applied research, consultancy and selection and training development. Momentarily she is involved in projects focusing on objective measurement of non-technical competencies, change management and selection design and validation.
The connection between aviation and psychology
Aviation psychology is the scientific study of human behaviour, mental processes, and performance within aviation environments and Jenny has worked in the field for more than 15 years. The field explores topics like situational awareness, communication, stress, fatigue, safety culture, and teamwork. Aviation psychologists work to improve training, prevent human error, and enhance overall safety by understanding cognitive and emotional factors that influence performance. Insights help design better procedures, technology, and work environments, ensuring that
both flight operations and passenger experiences remain safe, efficient, and reliable.